Warranty & Returns
Thermogroup accessories are covered by 10 Year replacement product or parts*
The warranty period starts on the date of purchase, but the registration is only confirmed when the online warranty form has been complete and the registration details are submitted to the online warranty database in full, checked by Thermogroup and written confirmation is issued.
Heated Towel Rails & Ladders
- Polished Stainless Steel: 10 Year Warranty
- Brushed Stainless Steel: 7 Year Warranty
- Matte Black: 7 Year Warranty
- Made to Order Finishes: 5 Year Warranty
Underfloor Hearing
- Lifetime Warranty
- We are so confident of the quality of our German-made Thermonet Underfloor Heating that we give each system a warranty that lasts a Lifetime with 3 year warranty on our Thermostats.
Mirrors
Timers
For After Sales & Service enquiries you can contact Thermogroup directly on (02) 6953 4225 for assistance.
For piece of mind when buying with The Blue Space, you are covered by:
- Insurance on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages
- Fee free change of mind policy if changing your mind within 24 hours of purchasing
