Warranty & Returns
Caroma basins are covered by up to 20 Years Warranty*
Caroma are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.
PRODUCT |
DOMESTIC WARRANTY |
Basins |
20 Year Replacement Product
1 Year parts and labour |
For After Sales & Service enquiries you can contact Caroma directly on 13 14 16 for assistance.
For piece of mind when buying with The Blue Space, you are covered by:
- Insurance on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages
- Fee free change of mind policy if changing your mind within 24 hours of purchasing
Caroma Bathroom Accessories are covered by 5 Year Warranty*
Should any of our products not perform to your satisfaction and/or for product specific warranty periods, please contact Caroma Industries Limited on the phone number 13 14 16. Their experienced customer service personnel will professionally deal with your enquiry.
Non PVD-Finish Accessories |
5 years replacement product 1 year – Labour, Non-PVD Finishes, Wall Fixings, Mounting Brackets |
PVD-Finish Accessories |
5 years replacement product or parts |
Should any warranty claim be made and attended to by a Caroma authorised Service Agent and that in the opinion of the Service Agent or Caroma, the problem was from faulty installation or use of the Products in conjunction with products of another manufacturer or from some other cause other than a manufacturing defect of the goods for which Caroma is responsible. Caroma Industries Limited reserves the right to charge a service fee for each service staff attending the premises where Products have been installed.
To view Caroma Warranty Document, click here.
For piece of mind when buying with The Blue Space, you are covered by:
- Insurance on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages
- Fee free change of mind policy if changing your mind within 24 hours of purchasing