Warranty & Returns
Fienza Taps, Outlets and Mixers are covered the following warranties;
Fienza products are manufactured to the highest standard and in addition to the guarantees provided under the Australian Consumer Law, they offer extended warranty periods from the date of purchase or handover that their products are free from all defects in materials and workmanship, subject to the terms and conditions detailed on their website, for additional peace of mind.
Mixers (Not including Floor Standing Mixers)
- 15 Years labour & replacement parts on ceramic disc cartridges
- 15 Years repplacement parts or product
- 5 Years replacement coloured finishes
- 1 Year labour on coloured finishes
Floor Standing Coil Mixers
- 15 Years ceramic disc cartridges
- 5 Years replacement product or parts
- 1 Year labour
Tapware
- 5 Years ceramic disc cartridges
- 5 Years replacement product or parts
- 1 Year replecement coloured finishes
- 1 Year labour
Bath Outlets
- 15 Years repacement product or parts
- No Labour included in warranty
For After Sales & Service enquiries you can contact Fienza directly on 07 3490 6700 for assistance.
For piece of mind when buying with The Blue Space, you are covered by:
- Our 30 day return or exchange policy
- Insurance on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages
- Fee free change of mind policy if changing your mind within 24 hours of purchasing (if your goods have not been shipped out)
